FAQ

Questions and answers.

Everything you need to know about launching with Waitbox.

What is Waitbox?

Waitbox is a launch waitlist tool. You create a launch, get a public page with a countdown, and everyone who joins gets a ticket with their position in line and a referral link to move up.

How does moving up the line work?

Everyone starts at the spot they joined. Each friend who joins with your referral link and verifies their email moves you up 10 spots. Positions update instantly.

Why do people need to verify their email?

Verification keeps your list clean and stops fake referrals. Only verified members hold a spot in line and receive your launch email.

What happens on launch day?

When your countdown reaches zero, Waitbox sends your launch email to every verified member (if automatic sending is on). You can also send it manually from the dashboard.

Can I use my own brand?

Yes. Upload your logo, set your brand color, and edit the headline, description, button text and benefits. The page updates live as you edit.

Can I export my waitlist?

Yes. Download your whole waitlist as a CSV at any time from the Waitlist page, in line order.

How much does Waitbox cost?

Start free. Pay $19 only when your waitlist grows past 200 people. Free includes 1 launch and up to 200 people. Pro is $19/month (or $190/year) for up to 3 launches and 5,000 people in total, plus rewards, every email editable, broadcasts, your own sequence emails, an updates feed, a custom domain and no badge.

Do I need a credit card to start?

No. The Free plan is free forever and needs no card. You only pay when you upgrade to Pro.

What happens when my waitlist grows past 200 people?

Nobody is turned away. New people still join, verify and get their ticket as usual. In your dashboard, everyone past your limit is locked until you upgrade to Pro; they're left out of exports and emails. Upgrade and they all unlock instantly.

Can I run more than one launch?

Yes. Free includes 1 launch and Pro up to 3 launches. Switch between them from the dashboard sidebar.

Can I remove the “Powered by Waitbox” badge?

Yes. The small badge on your launch page and tickets is removed on Pro.

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